Monday – Friday 8 AM – 5 PM | Phone: (406) 586-7873 | Fax: (406) 586-2332 

Get Prepared for Your Telehealth Visit

We understand that for health and convenience, telehealth visits with your provider are more important than ever. To ensure a smooth and productive visit with your provider, select your device and then follow the steps to prepare for your telehealth visit.

iPhone Users

  1. Call our office to schedule a visit just like you would if you were coming into the office (406) 586-7873. 
  2. Download and install the Telehealth app
  1. Watch this brief video which explains how to activate and use the Telehealth app for your upcoming visit.
  2. Alternatively (or in addition), please feel free to download the Pocket Patient for iPhone written instructions.
  3. Immediately before your visit, you will receive a notification email and a text that will instruct you that your visit with the provider is about to begin. Login to the Pocket Patient App on your mobile device to join your video visit. 

*Please be sure to use the same email address that you regularly use in your communication with Pure Dermatology.

Android Users

  1. Call our office to schedule a visit just like you would if you were coming into the office (406) 586-7873. 
  2. Download and install the Telehealth app
  1. Watch this brief video which explains how to activate and use the Telehealth app for your upcoming visit.
  2. Alternatively (or in addition), please feel free to download the Pocket Patient for Android written instructions.
  3. Immediately before your visit, you will receive a notification email and a text that will instruct you that your visit with the provider is about to begin. Login to the Pocket Patient App on your mobile device to join your video visit. 

*Please be sure to use the same email address that you regularly use in your communication with Pure Dermatology.

Desktop & Laptop Users

  1. Call our office to schedule a visit just like you would if you were coming into the office (406) 586-7873. 
  2. Watch this brief video which explains how to activate your patient portal and prepare for your upcoming visit.
  3. Alternatively (or in addition), please feel free to download the Telehealth Through Patient Portal written instructions.
  4. Immediately before your visit, you will receive a notification email and a text that will instruct you that your visit with the provider is about to begin. Login to your Patient Portal in your browser to join your video visit. 

*Please be sure to use the same email address that you regularly use in your communication with Pure Dermatology.

Additional Questions about Telehealth?

Please call the office at (406) 586-7873.